I bought my first Mac in the 1980's, an Apple IIe and have been a loyal customer since then. I have had to buy Dell's for my office for program compatibility, but none for several years...all my money has gone to Apple, especially as they are a blue company. Now I would color them puke green. My PowerBook went down in April due to a problem with the battery...I am on the protection plan, this isn't about the money. I sent it in, they repaired it and mailed it back with a broken lid. I re-sent it, and they sent it back with a four inch scratch in the screen. I re-sent them to fix what they had broken, and it appears Apple has run out of screens. A computer company has run out of what is 50% of a laptop. They have had my computer for two weeks, waiting for a new screen...gaacckkkk. I remember when Dell was a very good company, got popular, and did this stuff. Apple has grown too big for its britches, the support people are rude, they just don't care. Anyone know a good computer company, preferably one that is blue?