http://verizonpathetic.com/pain20.html

Anyone had any problematic dealings w. this entity? I used it as a single line customer for about three years without incident. 450 minutes for about 50 bucks per mos. 12 year old son nagged me constantly to add him to the plan so he could get a flashier ( higher status and more versatile phone; he had been using a simple TMOBILE prepay phone; not flashy, low social status).

So I added a line and switched to family plan: 700 minutes shared for 69.99 minus 20% discount. 6 days later I get the new bill: 638 dollars. For about one week's usage.

400+ dollars attributed to a two and a half day period between the time they put my son's new phone in my hand and I was able to figure out how to use block options feature ("usage controls") they call it... which was about 2 to three days later. In which time, sonny-boy was downloading all kinds of expensive musical and ringtone crap... none of which I understand and none of which I'm interested in. ( Things like VCAST, RHAPSODY, etc. etc. etc. Not cear that they are included or cost money, at least not clear from the site. But they cost money! Whew!)

Anyway, long story short, Verizon... Evildoers Inc.... insists I have to pay for the whole thing. I hung up on them after they refused to negotiate.

My guess is they deliberately make this process as confusing as possible so people spend as much as possible without knowing WTF is going on. If you can make sense out of their website, you're a lot swifter than I.

So I've got two new phones... a contract of one kind or another, not sure how enforceable it is ...and no desire to continue with this cabal.

So... anyone know what my options are.