Make no mistake - I have a degree in computer science, am one in a handful in the world that understands a particular technology, have written books, articles, and have lectured.

But I can't understand my frickin' TIVO, and yesterday I just got a BlackBerry. I want to throw it away and just get a plain old phone.

I don't think I'm stupid, I think I'm just tired of having to go up a learning curve for every new device I buy. I want to just buy something and use the frickin' thing.

Is that too much to ask?