HIP of Greater NY, now an "EmblemHealth" Company

call 1800hiptalk, 4pm
Spoke to Jesse

She doesn't seem to know about today's date or the law. Then I sat on hold until about 4:17 until she came back and told me my son wouldn't be eligible until July of 2011..(This I know to be wrong)

THEN she told me to call the "Benefit Administration Group" for our employer and gave me a number that turned out to be, you got it, "disconnected or not in service at this time"

4:23 - 4:33.. I called HIP back and spoke to Eniscia (yes I checked the spelling). She seemed to be better at listening than Jesse had been. She directed me to a form at their website, however, that was old and not about this at all..(It was about adding a new policy, at a new charge, to your plan up to the age of (29??))

SO.. back to "hold" for me until

4:38
Since our policy year starts Jan 1 201.. THAT would be the date that my son's coverage would start. She also told me that our employer is expected to send out the pertinent information about how to do it.

Now, the employer in question in this case is the Federales... All I have to do is find a working number for the benefits office for Mr. Banana's department..

But that will be a journey of another day.